Using generative AI technologies, Infosys (NSE, BSE, NYSE: INFY), a pioneer in next-generation digital services and consulting, today introduced Infosys Topaz, a suite of AI-first services, solutions, and platforms. It enhances the potential of people, businesses, and communities to take advantage of the newest chances to produce value through ground-breaking technologies, interconnected ecosystems, and all-pervasive efficiencies. In order to create an AI-first core that enables employees to develop cognitive solutions that speed up value creation, Infosys Topaz makes use of the applied AI framework from Infosys.
Boost growth: Infosys Topaz combines the strength of Infosys Cobalt cloud with data analytics to AI-power company and create cognitive solutions and natural user interfaces. Over 12,000 use cases help launch and advance new concepts. In order to create a superior off-store consumer experience with >95% accuracy, one food and beverage chain used Infosys Topaz to automatically integrate unconnected data signals coming in from new partners. Infosys Topaz Generative AI Labs provides ready-to-use industry solutions to expand the value of AI across additional functions and accelerate the cognitive transformation of enterprises.
Create connected ecosystems: Infosys Topaz democratises data and intelligence to provide value to more ecosystem members, empowering them to develop innovative business models, AI-driven goods and services, and new sources of income.
For instance, a major railway operator used Infosys Topaz to develop a smart hub for cost-effectively building agile value chains with the market’s finest partners for tasks like first- and last-mile logistics. With assistance from an ecosystem of more than 100 industry networks and collaborations, Infosys Topaz empowers businesses across all sectors.
Unlock scaleable efficiencies: Infosys Topaz generates savings throughout the company. For business agility, Infosys’ AI-first professionals deploy intelligent tools, platforms, and autonomous software engineering. By reinventing user personas, data architecture, and engineering plans for the future, Infosys Topaz generates organizational-wide synergies. Additionally, it aids in constructing self-supervisional abilities by utilising industry knowledge with generative AI. For instance, Infosys Topaz was utilised by a British bank to change over 2000 customer care operations instead of a week, to run in almost real-time.
Infosys Topaz is assisting us in amplifying the potential of people, both our own and those of our clients, according to Salil Parekh, CEO & MD of Infosys. Even while businesses want to ensure their future growth, we are seeing a lot of interest from their clients in programmes that increase productivity and efficiency. The strength of generative AI platforms and data solutions that Infosys Topaz brought to our own business operations has greatly helped them. As Infosys Topaz continues to grow, our clients are forging new avenues to increase their revenue-generating prospects.
Businesses across all industries and regions can benefit from Infosys Topaz:
The Fédération Française de Tennis (FFT) is excited to be utilising Infosys Topaz to enhance the experience of players, viewers, supporters, journalists, and broadcast partners, according to Caroline Flaissier, General Manager of the FFT. In order to reimagine our sport, we at Roland-Garros have always favoured an AI-first strategy. The match centre, powered by AI-driven insights, helps viewers grasp every facet of the game, beyond the numbers, while AI-powered movies assist players in analysing their performance and match strategy. With the aid of all these technologies, we are able to enhance the Roland-Garros experience , and our collaboration with Infosys, which was extended in 2022, has been crucial in ensuring that our event remains at the forefront of sporting innovation.
As part of our ongoing efforts to provide value for our clients, at British Telecom, we engaged with Infosys Topaz to provide AI-powered predictive analytics for a variety of domains such as network performance, sustainability, and security. Our clients have taken notice of this and are grateful since they can now scale up their mission-critical services with previously unheard-of reliability.
In order to change itself, Infosys is putting AI first. As it builds incremental value from micro-changes, the company is using Infosys Topaz to bring the power of generative AI, analytics, and cloud to accelerate the evolution of its own market offerings and enterprise transformation. This will improve customer service, reimagine business processes, software engineering, and increase productivity. Nearly 50,000 reusable intelligent services, applied in over 25,000 instances, amplify employees today. Infosys Applied AI, part of Infosys Topaz, is an integrated offering converging the power of AI, analytics and cloud to deliver perceptive experiences and differentiated offerings for businesses. It brings about never-before efficiencies, future-proofs and efficiently scales these investments, while managing the reputational and performance risks of AI.
Furthermore, the Infosys Applied AI cloud enables companies to quickly access AI hardware and software, spanning private and public clouds, as highly contextualised platform services. Using Infosys edge AI, they can also carry out local AI algorithm processing on any device. Explore cutting-edge uses for AI technologies that are available for deployment across the value chain. Working with Infosys Applied AI, businesses have fast access to a growing portfolio of domestic AI solutions to address business issues. For instance, an American bank used one of these systems to develop a mobile app for managing expenditure claims based on NLP.
With the aid of Infosys Applied AI, businesses can create new AI models and use cases for their business by gaining actionable insights from their own data estates, open source data, and curated data exchanges in the cloud. By combining the offerings of startups and more than 30 top providers of intelligent automation, AI solutions, data solutions, and enterprise security, Infosys Applied AI enables businesses to fully utilise the Infosys AI partner ecosystem and develop solutions that are appropriate for their needs. efficient scaling and future-proof Enterprise-wide AI With Infosys Applied AI, businesses can create their own AI cloud, use open source AI software as a service on their hybrid cloud infrastructure, and take use of edge AI capabilities. This can complement any hyperscale cloud provider’s offerings, giving customers more options and protecting their financial investments in the future. For instance, a top provider of communication services developed a machine learning workbench for data engineers to cooperate, deliver, and industrialise a range of real-time enterprise-wide business solutions using Infosys Applied AI.
Businesses can also benefit from a variety of cognitive automation services and platforms by working with Infosys Applied AI to satisfy their needs.
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